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Frequently Asked Questions.

Is CBD legal in the UK?

Yes. CBD is fully legal in the UK when derived from EU-approved hemp and contains less than 0.2% THC. PureCBD products are FSA and MHRA compliant, lab tested, and meet all legal requirements.

Will CBD get me high?

No. CBD is non-psychoactive and will not make you feel “high.” Our products contain either zero or legally trace amounts of THC — well under the UK limit.

What is CBD used for?

CBD is commonly used to support anxiety, stress, pain, inflammation, sleep problems, and general wellbeing. It's a natural supplement that works with your body's endocannabinoid system.

Are your products tested for safety?

Absolutely. Every batch of PureCBD is third-party lab tested for cannabinoid accuracy and safety, including checks for pesticides, solvents, heavy metals, and bacteria. Results are always published.

How do I know what strength or dosage to take?

We recommend starting low and increasing slowly until you find the dosage that works for you. Our oils and capsules come in a range of strengths to suit all levels.

How long does CBD take to work?

It depends on the method of use. Oils and vapes act faster (10–30 minutes), while capsules or edibles may take 45–90 minutes. Effects are typically subtle but noticeable over time.

Do you offer free shipping?

Yes — we provide free UK shipping on all orders, with international delivery available to selected countries.

More Questions?

What’s the best way to take CBD?

Oils under the tongue offer fast results. Gummies and capsules are discreet and easy. Vapes give instant effects, and topicals work locally on skin or muscles.

How long will one bottle last?

Depending on the strength and dosage, a 10ml bottle can last around 2–4 weeks for average use.

Can I use CBD every day?

Yes — daily use is common and encouraged for best results. Think of CBD as a wellness supplement, not a quick fix.

Are your products vegan and gluten-free?

Most are! Check the product page for full ingredient details. Our oils and many capsules are vegan-friendly.

How long does delivery take?

UK orders are typically delivered in 1–3 working days. International times vary based on destination.

Can I track my order?

Yes — tracking info is sent by email once your order is dispatched.

What payment methods do you accept?

We accept all major debit/credit cards and secure online payments.

Can I return my order?

We offer a hassle-free returns policy within 14 days if your item is unopened and in its original condition.

How can I contact customer service?

Email us anytime at info@purecbd.co.uk — we're here to help.